I feel i have been done wrong by TMR..


The story I'm about to tell does not reflect in anyway any purposely wrongdoing by TMR.
I have dealt with TMR in the past and although there was a glitch, they went out of their way to rectify it and all ended well; so, I know they are good guys that practice good business. However, the other day I purchased, and by purchase, I mean moved into a cart and then pressed the pay button for a pair of Gallo speakers. To my surprise I received an SMS saying my card was charged on the one hand, and at the same time I've received a Message that the speakers have already been sold to someone else. This is the short end of the story; the full story ‏shows up a few posts below. I admit at first I've been very upset and I started this post in a different way, it parked a lot of reaction, most of it in favor of TMR which I find to be great, but the real question I want to ask and this is regardless of if it happened with TMR or with any other venue, is,  how can it be that once you move any product into a cart and press the pay button within a few moments the product can be sold simultaneously to another buyer? isn't there any smarter way to prevent such an incident which is obviously going to leave one of the customers disappointed and upset?

thesound
I purchased a very nice JRD amp from TMR in the past. It arrived with a minor issue in one channel. They inspected, repaired, and sent it back in a reasonable time with no hassle.

I would certainly do business with them again in the future. Used gear is what I buy (most of the time) and it'll always be a gamble. I know this going in.
I have dealt with TMR a few times and they are a top-notch company with superb support selling USED equipment.

It sounds unfortunate what happened in your two examples but the Forum is not the place to vent.  There is no question they are a wonderful asset to our community.

Sounds like you worked out things the best way there were able.

Complain to your audio buddy over a beer and be done with it.   
I relayed my experience in a previous post. They did miss a minor issue but they went out of their way to resolve it. I just bought another item from them. The bottom line is, they deal with used equipment. It will never be 100%. The fact that they rectify their problems to the benefit of the customer speaks volumes. To me, they are providing a service by selling used equipment with virtually no risk to the buyer. I have bought speakers on US audiomart, but I drove six hours to hear them and verify their condition prior to purchase. You can't always do that. They are a great intermediary to verify condition and provide fair pricing. Otherwise, we would be at the mercy of the seller. 
I will bet that TMR meant to block you after the first failed sale and really didn't want to sell to you anything else...........W
TMR will never block their costumer just to avoid them. The people are TMR are very professional people.