I feel i have been done wrong by TMR..


The story I'm about to tell does not reflect in anyway any purposely wrongdoing by TMR.
I have dealt with TMR in the past and although there was a glitch, they went out of their way to rectify it and all ended well; so, I know they are good guys that practice good business. However, the other day I purchased, and by purchase, I mean moved into a cart and then pressed the pay button for a pair of Gallo speakers. To my surprise I received an SMS saying my card was charged on the one hand, and at the same time I've received a Message that the speakers have already been sold to someone else. This is the short end of the story; the full story ‏shows up a few posts below. I admit at first I've been very upset and I started this post in a different way, it parked a lot of reaction, most of it in favor of TMR which I find to be great, but the real question I want to ask and this is regardless of if it happened with TMR or with any other venue, is,  how can it be that once you move any product into a cart and press the pay button within a few moments the product can be sold simultaneously to another buyer? isn't there any smarter way to prevent such an incident which is obviously going to leave one of the customers disappointed and upset?

128x128Ag insider logo xs@2xthesound
I have never had a bad experience with TMR.  They've bought stuff from me, I've bought stuff from them.  I only deal with Karl there, but he has always been fair, reasonable, and fun.  What more can you ask for out of the hifi business?
I have had two McIntosh experiences with TMR that have gone fairly flawlessly. I am local so I have not had to deal with any shipping issues. My second experience was a little frustrating since I purchased a New In Box Mc turntable from them that I assumed would carry the factory warranty, I was sadly informed after I tried to register it that it does not. Since they are an approved McIntosh Warranty service center and since it is a record player and not an amplifier, I’m not too concerned just bummed since I thought I’d get to be a registered owner of my first brand new McIntosh piece. 
Just to be clear, I will definitely do business with them again, what’s not to love about a local (for me) HiFi company that is passionate about what they do. I felt I needed to clarify that my experiences with TMR have provided me the best sounding gear I’ve ever owned. 
@thesound I hear what you’re saying, and from someone who owns his own business, and doing a lot of B2B commerce, it happens all the time.  The application we use for commerce, isn’t always on par with our actual accounting/sap software.  It is frustrating though!