Adam is a respected reseller of audio equipment who has been in this business for a long time, and is no ‘fly by night’ company. The issue here seems to be shipping to your particular location in Australia, and the additional costs they would incur. My feeling is they do not have these issues when shipping within the USA.
If you look in their ‘Store Policies’ they do have ‘wiggle room’ when shipping abroad as there could be additional costs, fees, etc. which they may not be able to control or identify during the standard eBay check-out process. They verified the cost to your particular location after the sale, and unfortunately requested more. Keep in mind, they state they do not make any additional money off the shipping costs. But they also were agreeable to cancel the order when the actual shipping costs became unacceptable to you, the potential buyer.
It’s unfortunate, yes. But this might be one of those sales of a large item that just doesn’t work well via the standard eBay check-out process, especially when shipping a large item abroad.
All that said, I would not disparage Adam and his company by this one instance.