High Eng Audio Auctions on Ebay does not honor their deals

Good choice. There will be other deals on the horizon. Gut instinct often trumps logic.😀

Adam is a respected reseller of audio equipment who has been in this business for a long time, and is no ‘fly by night’ company. The issue here seems to be shipping to your particular location in Australia, and the additional costs they would incur. My feeling is they do not have these issues when shipping within the USA.

If you look in their ‘Store Policies’ they do have ‘wiggle room’ when shipping abroad as there could be additional costs, fees, etc. which they may not be able to control or identify during the standard eBay check-out process. They verified the cost to your particular location after the sale, and unfortunately requested more. Keep in mind, they state they do not make any additional money off the shipping costs. But they also were agreeable to cancel the order when the actual shipping costs became unacceptable to you, the potential buyer.

It’s unfortunate, yes. But this might be one of those sales of a large item that just doesn’t work well via the standard eBay check-out process, especially when shipping a large item abroad.

All that said, I would not disparage Adam and his company by this one instance.

The shipping costs were advertised as such and were not cheap. If they made a mistake, they should have kept their side of the deal or informed me immediately after I paid. Instead they delayed shipping and gave the excuse that they were closed for COVID and then only yesterday (a week later) say that it would cost more. So they were not transparent from the beginning. I suspect someone offered them a higher amount after I had made the purchase and that is whom the speakers will go to now. I don't think it will be advertised again on Ebay.

I suspect someone offered them a higher amount after I had made the purchase and that is whom the speakers will go to now

Adam? I find that extremely doubtful. If they were only after the highest dollar, they would have never accepted the offer I made on the amp I purchased, significantly under their asking price (or make offer). I expected them to counter, but they did not. No doubt, I’m sure they could have sold it for more. But, to my surprise, accepted my offer, and shipped the amp out promptly, and professionally packaged and boxed.

Overall, a great amp, and a great transaction.

And they do not have a large staff, so the COVID thing was probably legit, not an excuse.

Unfortunately, your good experience does not match mine.