2. amps-preamps
  3. 161818-153071

defective pre-amp

Bought a new C47 McIntosh and hooked it up to my Sony UPD800X DVD player.
I have a new set of headphones that are 103db sensitivity. I used a new Pangea Coax cable.
When listening thru the headphone Jack I get lower volume than normal and lots of hiss. I tried 2 DVD player and same thing. Any ideas? bad headphone amp inside or bad DAC? I am next going to try a different cable....
mwasilow
mwasilow OP
47 posts
 
Thanx guys!  I tried the both adjustments and nothing worked! Baffle now! Any other adjustments. I tried 2 different cables now, nothing! I tried headphones on my computer and TV, they worked great!
rajivhifi's avatar
rajivhifi
57 posts
 
I doubt its a bad dac. If its an open box item its best to reset to factory settings and try again. And have you tried another source or output through speakers?
mwasilow OP
47 posts
 
No got it for headphones and to use with my DVD player to play CD's. Only play CD's presently. Might add turntable later and maybe an amp.
rajivhifi's avatar
rajivhifi
57 posts
 
Only other thing I can think of is to check the Sony's settings to see if you are set to send audio through coaxial and not just HDMI.
McIntosh's headphone amp may be more suitable for your needs. It can play small bookshelf speakers as well should you need to expand its use later. 
https://www.mcintoshlabs.com/products/headphone-amplifiers/MHA150
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