Check the voltages in the main panel. Measure phase A to ground (120 vac) and phase B to ground (120 vac). Then across A and B (240 v). If phase A and B are not the same, call an electrician. There may be a loose neutral in the meter pan and the voltage is not seeing a low impedance back to the panel and the imbalance causes a voltage on the neutrals in the house. This can cause hum in transformers. There’s always a voltage on the neutral, but it’s usually less than 2 volts. Anything more and it’s a problem.
Before that, tighten all the breaker lugs and neutral lugs in the panel. They do come loose. This alone may solve the problem.
If it was me and the voltages are correct at the panel, I would go to the panel and install a temporary circuit. Install breaker and connect a 10 ft wire (romex or armored) to a receptacle in an enclosed electrical box, plug in the preamp and see if it still hums. If it doesn’t then the problem is the wiring in the house (e.g. the neutral wires have a long run back to the panel, creating a voltage across them). If it still hums, then I’m at a loss.
Before that, tighten all the breaker lugs and neutral lugs in the panel. They do come loose. This alone may solve the problem.
If it was me and the voltages are correct at the panel, I would go to the panel and install a temporary circuit. Install breaker and connect a 10 ft wire (romex or armored) to a receptacle in an enclosed electrical box, plug in the preamp and see if it still hums. If it doesn’t then the problem is the wiring in the house (e.g. the neutral wires have a long run back to the panel, creating a voltage across them). If it still hums, then I’m at a loss.