End of November 2020 I was having my Sota Saphire restored by Sota. Since I had the ET2 removed (before I shipped table), I called ET; I was checking in to see if there was any other maintenance / updates that I should have done by ET. A gentleman responded, not Bruce.
I could be wrong, but I don't think Bruce is working (maybe retired?) with ET anymore. The gentleman said ET focusing only on speakers now; I think I recall him saying the machining was just too labor intensive so they are just focusing on speakers. I don't even think they are doing any more service work. Not sure about parts, but I suspect they are selling off whatever non speaker products/parts related to arms left in inventory...as mentioned on their website re. buying an ET2.5.