Is it considered to be good to include second hand speakers? Service provided on out of warranty products says a lot about a company. Thanks for any opinions.
In terms of customer service I have some horrible news for you. Magico did not answer my emails whatsoever. So i have zero respect for magico. Mr Magico if you are reading this i dare you to answer my emails!
perhaps you were never answered because they observed your posts here and realized you have nothing important to contribute and really know nothing about speakers and high end audio. I’m still waiting for you to post pictures of your system so we can all LEARN from you😂😂
I've provided service to Magico owners without knowing if they are the original owners or not. I have not experienced any difference in support from Magico in support of that service or repair. Nor have any of those owners reported anything about their direct communication with Magico at those times (it is often the case that someone with a problem contacts Magico first before I end up speaking with them).
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