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Well James delivered it (I had to meet him at a mall but that is okay) and I brought it home to set it up in my system. Well Bryant at the factory packed my Blackhawk out with defective tubes and when I fired it up well smoke came out of the thing. I emailed Bryant and James and they said they would check it out, so I packed it up and met up with James at the same mall and he took it back. Never once did they ask what I wanted to do or tried to keep me happy.
So, the next day an Agoner asked me how the Blackhawk was working out and I posted what happened. Well over night my phone is blowing up with text messages from James and they were none too kind. Dave then proceeded to lambaste me and brought up another issue I had with my CeLest Towers. (yes, they have an issue with system controls and QC processes. As a MSME in an industry where if we send the wrong part trains derail and aircraft fall out the sky, I am critical of these short comings especially when they are so simple to fix but are repeated (at least with me). I had even written a review and it is posted on the Raven Audio website and here at Audiogon.com about my experience with the CeLest, but I digress.
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