2. amps-preamps
  3. 164759-153910

Straight out of the box doesn't work.

Just received my new Prima Luna EVO 400. Heavy thing, looks good. Took the foam off the tubes, only on the power tubes. Nothing on the small tubes. I'm new at this, don't know what they are called. I did notice some of the tubes were a little crooked so I seated them in a little better. However ( you new that was coming) two of the small tubes on the right kind of wooble. Did I spell that right? What the hell plugged in and red light on the right side. It doesn't work right out of the box. Going back tomorrow. Just wanted to let ya know. Going to go through the recommendations again. Good night.
knighttodd
glupson
7,842 posts
 
As unfortunate as it may be, it is not the end of the world or you.

Similar things have been known to happen. I am not sure is it only with tube equipment.

"Well Bryant at the factory packed my Blackhawk out with defective tubes and when I fired it up well smoke came out of the thing."

REVIEW: Raven Audio Blackhawk Integrated, Soniquil Cables.... | Audiogon Discussion Forum

Call the seller and voice your concern to her/him. We cannot help you here at this point.
aewarren
643 posts
 
Like many manufactures of audio components, ARC electronics have a system synergy among themselves. Since you already have access to an ARC preamp, you should enjoy the ARC 75SE more in your system even though the PL is a fine product.
baylinor's avatar
baylinor
1,407 posts
 
I don't know how the 400 works, but on my 100, a red light will come on when powering it and will stay on for a full minute, then will turn green, meaning it's ready to use. It is clearly described in the owner's manual. Hopefully that's all it is. 
jrbirdman333
105 posts
 
The unit should work. Period. YOU shouldn’t be apologizing for a malfunctioning unit. Seller should be apologizing.
roadwhorerecords
277 posts
 
  @bpoletti 
  +1
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