Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon
Simaudio the best.

Worst Aviation Laboratories in Houston (now out of business) purchased 2 overhaul kits for my DHC6 PT6 and they sent the wrong o-rings not once but four times. 
So far, McCormack and Audioquest and Energy have been great!
    I’m sad Klipsch destroyed Energy and all their amazing speakers. Yet they keep making jamo, and no energy products. They completely shut down Energy, probably because Energy was a superior product in every way.

onkyo, tascam. Any of the huge mass produced stuff have a joke warranty. They are throw away products.   Must have thrown away 4 receivers, numerous CD players, cassette decks by jvc, technics. Tuners when we moved houses.   So much stuff I threw out.  But the one item I still have is a Wollensack recordable 8track player. Meters still work, powers on, no issues after ...wow, I can’t even remember when my old neighbor gave it to me.  Unit must be 40 years old. I think??

  It’s more palpable to deal with dealers to get stuff done. Which I now prefer to order online from a reputable company, they usually go above to make your experience a good one. 
 
Exemplary:

Conrad johnson
Pass
Ayre

Middle of the Road (neither good nor bad):

Cary

Worst

None so far (hopefully I'll never get there!)
Not service per se, but the nicest person in audio I have spoken to is Israel Blume of Coincident. I’ve called him with questions more than once and he has taken the time to talk to me even while not owning any of his products.

Ralph Kirsten of Atma Sphere is also very friendly and down to earth. Very nice guy.

I won’t go into detail, but TMR audio will never see a dime of my money. I’d rather pay double for something anywhere else. As I could not block them, I asked Audiogon to block me from their sales in case I accidentally make a purchase from them.