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Audio Companies with Integrity??

Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.

For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
brauser
lexx21
75 posts
 
Audio Advice in Raleigh is a great place to do business. They have been a high end dealer for over 40 years. The sales team seems to be specialized into various areas. My main dealings are with Ivan, who takes the time to listen to you about the equipment that you have and what you are looking to achieve.

They were the first place that I heard B&W speakers when I was a teen back in the late 70s. I can't remember the exact model, but they were huge.

They have a mail order service now, so you can call them up to order Mcintosh, ARC, Vpi, etc.
glupson
7,842 posts
 
Machina Dynamica. Yes, Geoff Kait.

I have never bought from there, but I have seen only praises about Machina Dynamica's professionalism and accomodating customers. I am not saying anything about its products, but despite the persona that was projected here, it seems that business interactions were much better than many.
gano
154 posts
 
had more bad than good experience lately. I understand it’s a tough business but not every buyer will have a vocabulary of a sound engineer, just wants a good speaker or component and is eager to learn.
fuzztone's avatar
fuzztone
5,635 posts
 
Jos AND Rob at Magna HiFi. Almost penpals.
And Dominick, PM of T/S at Pro-Ject in Austria
redwoodaudio
414 posts
 
Aric of Aric Audio, Louis of Omega speakers, Lucas Domansky of Lucas Audio Lab, Fritz of Fritz speakers all epitomize customer service with integrity.
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