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Do not buy any Sonus Faber used

Sumiko just announced that
"IN ADDITION, SUMIKO WILL NOT SUPPLY PARTS AND/OR SERVICE FOR ANY SONUS FABER PRODUCT WITHOUT PROOF OF PURCHASE FROM A SUMIKO AUTHORIZED DEALER IN NORTH AMERICA ".

What a curious statement . Can you imagine Volkswagen refusing to provide parts for their own cars, no matter where they were bought? I do hope other distributors will follow. It would surely drive the prices down considerably on Audiogon for used gear.
limono
ebm
9,311 posts
 
Big Turkeys Gobble gobble!!
dtc's avatar
dtc
1,047 posts
 
Listen to Apdoc2004 - if in doubt, call Sumiko and ask. Most of what is on this thread is hearsay.
brf
1,715 posts
 
From Sumiko's website.

PROVIDE SERVICE FOR PRODUCT NOT PURCHASED FROM AN AUTHORIZED DEALER. PLEASE CONTACT SUMIKO IF YOU HAVE ANY QUESTIONS REGARDING A DEALER.
telescope_trade
555 posts
 
EBM,

I see you still have not received your prescription yet? What is taking so long???
dtc's avatar
dtc
1,047 posts
 
Brf - that statement is under the Warranty section of the website. It basically says they will only honor the warranty if you purchase from an authorized dealer. Many companies will not provide warranty services for products not purchased from an authorized dealer. They also notes that the warranty is not transferable.

Once again, if in doubt, call them.
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