ZERO surprise (even less sympathy)!
Warning: China-Hifi-Audio.com
I just wanted to pass along some concerns with this dealer.
I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.
Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.
Very disappointing experience with this dealer.
I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.
Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.
Very disappointing experience with this dealer.
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- 183 posts total
It is deceitful for China-Hifi to represent themselves as a USA distributor and also a lie that there were issues with UPS that delayed my other order. TubeAmplifierStore (China-Hifi) shipped Muzishare X7 by DHL during the same week I was being ignored about the status of my other order and ignored about processing a refund. I am angry they fooled me (and apparently others) into buying from them again and thinking we were supporting a USA distributor! DHL Shipment info from TubeAmplifierStore based in USA!!! More Shipment DetailsTotal Pieces1Delivery Date / TimeMarch, 23 2021, 13:39 Local timeTo protect your privacy, more delivery details are available after validationElectronic Proof of DeliveryPiece IDJD014600008677510162CloseAll Shipment Updates Tuesday March, 23 2021
Tuesday March, 23 2021
Monday March, 22 2021
Friday March, 19 2021
Thursday March, 18 2021
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Some years ago I had a Jungson amp. Defective, in-warranty, they sent two guys out to see for themselves what it was doing. Instead of replacing it like they said they would do they promised to send one, left, and from then on refused all phone calls. My dealer ultimately made good on it out of his own pocket. Jungson needless to say is China. The two guys who came out, Chinese nationals. I am shocked, shocked to hear of problems with China. Shocked. |
- 183 posts total