2. amps-preamps
  3. 165527-148959

Warning: China-Hifi-Audio.com

I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.


calieng
calieng OP
144 posts
 
It is deceitful for China-Hifi to represent themselves as a USA distributor and also a lie that there were issues with UPS that delayed my other order. TubeAmplifierStore (China-Hifi) shipped Muzishare X7 by DHL during the same week I was being ignored about the status of my other order and ignored about processing a refund.

I am angry they fooled me (and apparently others) into buying from them again and thinking we were supporting a USA distributor!

DHL Shipment info from TubeAmplifierStore based in USA!!!

More Shipment DetailsTotal Pieces1Delivery Date / TimeMarch, 23 2021, 13:39 Local timeTo protect your privacy, more delivery details are available after validationElectronic Proof of DeliveryPiece IDJD014600008677510162CloseAll Shipment Updates

Tuesday

March, 23 2021
  • 13:39 Local time  |  DeliveredSAN DIEGO

Tuesday

March, 23 2021
  • 10:06 Local time  |  With delivery courierSOUTH SAN DIEGO, CA - USA

Monday

March, 22 2021
  • 16:31 Local time  |  Scheduled for delivery as agreedSOUTH SAN DIEGO, CA - USA
  • 09:31 Local time  |  With delivery courierSOUTH SAN DIEGO, CA - USA

Friday

March, 19 2021
  • 19:55 Local time  |  Arrived at Delivery Facility in SOUTH SAN DIEGO - USASOUTH SAN DIEGO, CA - USA
  • 16:54 Local time  |  Departed Facility in LOS ANGELES GATEWAY - USALOS ANGELES GATEWAY, CA - USA
  • 13:28 Local time  |  Processed at LOS ANGELES GATEWAY - USALOS ANGELES GATEWAY, CA - USA
  • 13:17 Local time  |  Clearance processing complete at LOS ANGELES GATEWAY - USALOS ANGELES GATEWAY, CA - USA
  • 01:15 Local time  |  Arrived at Sort Facility LOS ANGELES GATEWAY - USALOS ANGELES GATEWAY, CA - USA

Thursday

March, 18 2021
  • 13:17 Local time  |  Arrived at Sort Facility HONG KONG - HONG KONG SAR, CHINAHONG KONG - HONG KONG SAR, CHINA
  • 12:22 Local time  |  Departed Facility in HONG KONG - HONG KONG SAR, CHINAHONG KONG - HONG KONG SAR, CHINA
  • 11:19 Local time  |  Processed at HONG KONG - HONG KONG SAR, CHINAHONG KONG - HONG KONG SAR, CHINA
  • 11:14 Local time  |  Shipment picked upHONG KONG - HONG KONG SAR, CHINA
  • 08:49 Local time  |  Customs status updatedLOS ANGELES GATEWAY, CA - USA



boxer12
8,655 posts
 
I have also bought a couple products from a California address (& 1 from Toronto Canada) that ended up being shipped out of china. Deceptive to say the least. 
millercarbon's avatar
millercarbon
12,531 posts
 
Some years ago I had a Jungson amp. Defective, in-warranty, they sent two guys out to see for themselves what it was doing. Instead of replacing it like they said they would do they promised to send one, left, and from then on refused all phone calls. My dealer ultimately made good on it out of his own pocket.

Jungson needless to say is China. The two guys who came out, Chinese nationals. 

I am shocked, shocked to hear of problems with China.

Shocked.
jdane
183 posts
 
Glad to hear that so many audiophiles apparently do not own cars, don't have cell phones, don't feed their dogs, never eat anything but wheat and beef, don't read printed books, and believe the phrase "packed for [some sh*tcan town in the US]"  means "grown or processed in the good ole USofA."
yakbob
450 posts
 
I recently purchased a tube integrated from this vendor. They were pretty clear about shipping delays at the time of purchase (within 2 days). The unit arrived at my door in less than a week from the ship date.

Sorry to hear you didn't have a great experience, but at least received the refund you had asked for. I've read of worse, actual scam, stories here from vendors within the US.


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