Raven Audio Nighthawk

@robertcropdust
I will be surprised if Raven doesn’t offer to correct it at no expense to you. When I received my Blackhawk, it had a bad buzz that obviously wasn’t right, though it was well packed with no visible damage. I called Dave at 9pm about it and he spent close to an hour guiding me to trouble shoot it over the phone. When nothing helped, he sent me a prepaid shipping label to return it to be fixed. After a week or so I got it back working correctly. Turns out a grounding wire had come loose possibly from being dropped flat during shipping (working at a company that receives shipments from UPS and FedEx daily, I wouldn’t be surprised).
There was a delay with receiving my amp initially, and when I had to send it right back out, I was very frustrated and questioning my purchase. However, after listening to it as it was supposed to be, I was so pleased that all was forgotten. I think James may get overwhelmed at times. If you don’t get a satisfactory response from him, try Dave. In my experience he really has been responsive day or night.

@devilboy 
yes I think this will be a fun journey building up my perfect system for my hideaway. I also think it can get expensive and addicting at the same time:) I do believe that Raven will stand by their product and I’m sure this will get resolved soon enough. I’ve ordered many thousand of dollars of avionics for my aircraft through the years and I have received damaged electronics that could have easily caused a very bad day for me and my family while flying. There is a good chance that FedEx might have tried for a 60 yard field goal with the wind in there face??? Who knows. I won’t let this experience with Raven stress me out there’s plenty of stress to be found elsewhere. I still have my old SS Yamaha to piss off my neighbors!:)

I think the seller is skypunk. 
On a different note, can you imagine if the same number of people reported problems with chifi tube amps? Oh the horror!!!

I just took delivery of a totallt different $50k amp that had a hum in one channel.   After switiching power cable. interconnects, speaker cables and some tubes it was still there.  Similar to above it was a loose grounding wire.  

I also hada hum with an old Raven.  I called Dave T and he walked me through it.  It was simply a bad tube which can happen.  It is very easy to test to see if you have a bad tube.  However, it does require you to have another similar tube.  

Call Dave --- he is the brains behind the amp and he will take care of you.