Upscale Audio and Primaluna

ABC - always be closing

Never ask a yes or no question when selling. No ends the conversation.

And for god sake, don’t alienate the customer. 

All it takes is watching one of Kevin's YouTube videos to get an idea of how he approaches the products he sells.  You can either love his honesty and enthusiasm or hate it; your attitude matters less to him than it does to you.  That being said, would I buy stuff from Upscale?  Absolutely!

Id like to know who you talked to over there.
I own Primaluna and other brands that they sell.

If your looking for any thing TT related speak with Kat or Ken.
They are Aces. Cables, tubes, amps, Joel is a great guy to deal with.

Speaking of Deal..... Kevin can be about as moody as a middle aged woman during menopause.

Dont take it personal. Watch his videos, he is a bit of a..... lets say character.

If it pissed you off that much just remember that your money is good everywhere.

all this guy did was tear into my system saying how deficient it is and that i should buy primaluna.


~~~~~~~~~~~~
More than likely
Your current amp will not stand up to PL,
 HOWEVER
I can not claim I know PL very well, 
ONly can say PL is made in the Spark Lab /China
Spark makes Cayin in same lab, 
Cayin is one of the best tube amps made today, Very close to jadis at wayyyy less than 1/2 the price as Jadis, No brainer. 
I had a  PL older model preamp, didn't like it, shiped back to ebay seller with a  $200 restock fee, my generosity.
You will see alot of PL used for sale, not sure why,
You  rarely see any used Cayin for sale
I would highly recommend PL based on the fact its very well made and made in same lab as  Cayin. 
IMHO cayin is most likely the best amp made in china today, 2nd to none. And right there with Jadis. Which is saying alot, as Jadis makes the worlds  finest amplifiers, 
2nd to none.
Hope that helps.

Dont take it personal

~~~~Yes, do not take it personal, Seems like a  old style stereo shop sales crew, Salesmen we've all run into over  the years as audiophiles.
Kevin might bea  bit ticked due to so many PL  on the used market and he's havinga  rough time selling new. These are very hard times in new audio sales. The fallout from this latest economic crunch has dampened the audio market. 
This is most likely the frustration comming across the phone from Upscale. 
So don't take it serious at all. 
But as i say, your current amp will not stand up to PL's line of amplifiers. 
But I just prefer Cayin, huge Cayin fan here.