Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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Take a look at Marcello Rostagni’s YouTube of the Ampsandsound Nautilus and it’s creator Justin Weber (Google those search words and you will find it) or simply go to the Ampsandsound website and read the much shorter design philosophy there. Cliff Note version; simple tubed circuits are simply and cheaply repairable and enduring. Complex solid state circuits are not. Those Classe monoblocs are the epitome-for now-of the latter. As others have analogized to cars, it is a hell of a lot less expensive to repair a ‘67 Ford Mustang than a 2021 Tesla S. As I type this I am listening to amazing sound coming from an Aurender W20 streaming Qobuz to an SW1X DAC III Balanced through an ARC Ref 6 to a Luxman 750u head amp to ZMF Aeolus cans tied together with $5,000 plus of cabling. So I have the whole gamut of simple to complex. You made your choice and now you have to deal with it. Sorry for relating the inconvenient truth. 
Another +vote for Bill Thalmann for those close to Virginia.

Happy Listening!
Mmmm, did that include the price of the chipsets?  You paid full boat + mark-up....

Proper dis- & re-assembly, testing before & after, time spent discerning and ordering the proper replacements, blah blah....

Still seems a bit much, but...it's not my business to fix your bits.
Nice bits, bills the fits.

Skill & experience counts....your $, as it changes hands. ;)
I’m not in the US, but I have never found that good audio repair has to be expensive. It is amazing the services you can turn up with a little ’outside the box’ research.
I found a guy less than 10 miles from me who has thousands of hours experience, and works out of a workshop in his back garden. I have taken equipment of all sorts both valve and SS to him for repair, and have never been disappointed at the results or the price. So the right service at the right price is probably available somewhere near you, it’s probably just not well advertised so you haven’t found it. https://www.facebook.com/RussAudio-258730347512577
This is a job I had done recently at around £350 https://www.facebook.com/permalink.php?story_fbid=4158294247556148&id=258730347512577
There is a modification that he did FOC that isn’t mentioned there, he also added a few components to elevate the heaters by 50 Volts.
This is another job I had done at around £450 https://www.facebook.com/permalink.php?story_fbid=4009448215774086&id=258730347512577