Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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I don't get it, they gave you an estimate, you let them do the work then you say it's too much money. If you didn't like the price of the estimate you shouldn't of had them do the work. 
14 hours is ridiculous. You could build an amp in that time. Everyone wants to cover expenses and make a chunk of change on top. I went through a bathroom remodeling and analyzed the contractor's estimate with him. He couldn't account for $13,000 on a $27,000 and admitted it was payola.
Take a look at Marcello Rostagni’s YouTube of the Ampsandsound Nautilus and it’s creator Justin Weber (Google those search words and you will find it) or simply go to the Ampsandsound website and read the much shorter design philosophy there. Cliff Note version; simple tubed circuits are simply and cheaply repairable and enduring. Complex solid state circuits are not. Those Classe monoblocs are the epitome-for now-of the latter. As others have analogized to cars, it is a hell of a lot less expensive to repair a ‘67 Ford Mustang than a 2021 Tesla S. As I type this I am listening to amazing sound coming from an Aurender W20 streaming Qobuz to an SW1X DAC III Balanced through an ARC Ref 6 to a Luxman 750u head amp to ZMF Aeolus cans tied together with $5,000 plus of cabling. So I have the whole gamut of simple to complex. You made your choice and now you have to deal with it. Sorry for relating the inconvenient truth. 
Another +vote for Bill Thalmann for those close to Virginia.

Happy Listening!