Schiit customer service seems poor

Website and schiit emails contend product offers a ht pass thru capability
Is the concern that its wrong if they said this? All i am saying is that input switching can be risky with potential to severely hurt you.

volume on freya nneds to be all the way up to allow sound to begin passing through from avr. Switching to the dac input without turning it all the way back is dangerous. They offer no warnings in any of their literature. Why must volume be turned all the way up to use an avr? Poor design.

These posts read eerily familiar to the posts of emeringsoul on this topic

Soooo Schiit is having inventory issues.  It is frustrating but not their fault. I had an issue with trying to buy a loki + which serms impossible; shame.  They refunded my money promptly (which apparently they never took, which caused some confusion on my end because I thought it was pulled and wasn’t).  They’ve also answered my questions online honestly and promptly.

So clever u r mr facten. Devils wear blue dresses too. 

Don't know what devils wear so I'll leave that to you; and it doesn't take being clever, just a decent memory of emergingsoul's posts on Schitt's communications, order, Freya HT bypass - or not, volume.