Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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If all things are equal that may be true, but rarely are all things equal....
Back in 2019 I bought a Mark Levinson amp used. Around a month later I was hearing a channel acting up. I shipped it to United Radio, who I had to call to learn it arrived. They diagnosed it and claimed everything was working as it should. Which I had to call to find that out also. Then asked did I want to donate the amp or have them ship it back. Suspicious huh?

After receiving the Levinson back I still hear the annoyance. Decided to ship to Pyramid Audio in Texas. They diagnosed and said you could obviously see an issue with one channel on the test equipment.

All said and done, Mark Levinsons trip to United Radio in New York, cost $345. I could buy a lot of music for that. We live and we learn
The guy who runs PS Audio said in one of his YouTubes that he generally would not repair audio components older than 10 years since the technology has advanced so much.  
You could have got a pair of Schiit Aegirs (if you’re speakers are not hard to drive) or Vidars (if they are) and been very happy.
The guy who runs PS Audio said in one of his YouTubes that he generally would not repair audio components older than 10 years since the technology has advanced so much.  
You could have got a pair of Schiit Aegirs (if you’re speakers are not hard to drive) or Vidars (if they are) and been very happy.

The guy who runs PS Audio has an incentive to sell you new hardware. Of course he's going to say dump your old Marantz receiver and upgrade. Speakers still run on an analog signal, not digital. If you're talking about room correction and DAC's, yes great improvements have been made in those fronts, but just tubes are still popular in driving speakers and that technology has been around 100 years.