I am trying to connect my UDP-205 to a Sony OLED TV (XR-65A80J) which I bought a few days back. I am not able to get audio returned through eArc/ARC HDMI port on the Sony TV. Here is my set up.
1. UDP-205’s main HDMI out is connected to HDMI port-3 (eARC/ARC port) on the Sony TV
2. I have turned on HDMI CEC control on UDP-2053. Oppo connects to a 5 channel Emotive amplifier using unbalanced cables. I am using it in 3.1 channel configuration (with front /center/subwoofer speakers)
4. I have connected an Apple TV 4K streamer and a cable box to the two other non eARC/ARC ports on the Sony television
5. Sony Bravia synch is turned on on the Sony Television to activate the eARC/ARC functionality
6. The objective is to get the audio returned back to Oppo when watching Apple TV 4k and Cable
7. After turning on Oppo I do see that Sony Bravia sync instantly identifies Oppo as a player and also as an audio devise in its list. It displays two line items for UDP-205 in the list, one as a player and the other one as an audio device on the same HDMI port (port-3) as the player
8. Then I go to input-3 on the TV to the blue Oppo home screen and select the HDMI ARC: Out option on the input menu of UDP 205.
9. The screen shows that it is connected and displays a message that you are now ready to move to an input on the TV for watching cable. etc.
10. However when I try to change the input on the TV to either Apple TV 4K streamer or Cable, the TV shows a message Audio system is unavailable and it is switching back to TV speaker. The screen flickers and it takes me back to the blue Oppo home screen.
11. I tried resetting Sony TV to its factory default but it didn’t work
12. I ensured that UDP-205 has the latest software version. I tried resetting UDP-205 to its factory default but it also didn’t work
13. The only time the ARC channel worked with UDP-205 is when I had only one external input, cable box connected to the Sony TV and the CEC control was turned off in the UDP-205. But the moment I added the Apple TV 4K streamer to another HDMI port on the TV, the screen flickers and it brings me back to the blue Oppo home screen with the error message Audio system is unavailable and it is switching back to TV speaker.
14. I am currently using an optical cable to connect UDP-205 to the Sony TV and I am getting audio with all inputs connected to the TV, absolutely no issues
15. I tried using an Emotiva pre-processor UMC-200 with an ARC compatible HDMI main port and it was able to get the sound back through the ARC channel for both inputs w/o any issue.
16. I troubleshot the issue with Sony technical support team and they couldn’t find anything wrong with eARC/ARC port on the TV
I e-mailed Oppo support team about this issue an hour back but I am not sure if they would reply at this point.
Any help from this forum would be greatly appreciated.
Thanks.