I think the problem most high-end audio companies have is in the "customer relation", or to be more specific, it's the connection between the "technology" and the final "end user experience". No matter how fancy the technology, it only matters if the end users will derive some form of pleasure from the said "technology". Most posters in this forum is not representative of the "masses" and most people don't really care for the "technologies", at least not the same way as most posters here.
And to be honest about it, most of the technologies are more or less, nowaday, are fairly well understood. Not much really are ground-breaking, so to speak. The companies that are really successful are those, interestingly enough, who know how to market their products, not those with the most fancy technologies because most end users can't relate to them anyway - I mean what the hell is "time-phase coherent anyway"? Who the hell the average user can tell what the hell it is?.
Sorry for some of the blunt languages. But it seems like you're in a career path in which you will be in a lot of customer relation situations, so you're probably no stranger in "blunt language" :-) But at the very least, regardless of one's background, some understanding of the technologies would help.
And to be honest about it, most of the technologies are more or less, nowaday, are fairly well understood. Not much really are ground-breaking, so to speak. The companies that are really successful are those, interestingly enough, who know how to market their products, not those with the most fancy technologies because most end users can't relate to them anyway - I mean what the hell is "time-phase coherent anyway"? Who the hell the average user can tell what the hell it is?.
Sorry for some of the blunt languages. But it seems like you're in a career path in which you will be in a lot of customer relation situations, so you're probably no stranger in "blunt language" :-) But at the very least, regardless of one's background, some understanding of the technologies would help.