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Safe and Sound (safeandsoundhq.com)

I recently bought some electronics from this company and had an issue after a few months of ownership.

They were very proactive solving my problem. I felt at the time they would have been justified to refer me to the manufacturer, but was delighted when they got the job done in a way that was easiest and most convenient for me.

Very professional, courteous, and fast moving. 
They’re a pleasure to work with.
uncledemp
ebm
9,311 posts
 
Thanks great.
jetter
3,041 posts
 
+1 uncledemp, a great outfit.
earlflynn's avatar
earlflynn
461 posts
 
Great to hear. Never bought anything from them but they are on my radar now.
Very cool.
uncledemp OP
779 posts
 
@audiosaurusrex


I’m hesitant to name the product as my experience was positive and I would purchase the product again. (I hope you understand.) I own other products made by the manufacturer as well, with no issues.


I dealt with Aaron, I agree, he seems like a solid cat.

Best-
oldaudiophile
320 posts
 
Just want to chime in with another thumbs-up for Safe and Sound Audio in Chicopee, MA!  I purchased a CD player from them years ago.  I still use it and am still very pleased with its performance.  Whenever I am in the market for a new toy, I definitely check in with Safe and Sound and, yes, Aaron is super helpful and super accommodating!  I heard recently that they've opened a new location and have a much better sound room, now.  That should be even more helpful to serious audiophiles who want to go have a listen. 
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