Actual Lead Time on Tekton Speakers

I'm trying to reach tekton by mail and by phone but there is no way they answer the mail and no way they pick up the phone. So i write here knowing that those speaker manufacturers often read more the forums as their mailbox... I paid 500$ for shipping the Moabs to my home in italy and now the courier says the shipment tekton purchased arrives only to Milan Airport and that i have to pay additional 350 Euro to have the speakers at my home. But i asked Tekton to send the speakers to my home and not simply to my country... I want the spakers at my home and i don't want to spend one signle additional euro for the shipping (excluding the import taxes obviusly which belong to me).

Sounds like you have a problem with the carrier. If you want to call Tekton first look at the time zones and call when someone will be there. If the phone rings long enough it transfers over to Eric's cell. 

But my question is, why? Do you want them? Or not? It seems to me if you want them then simply drive down and get them. No this is not what you bargained for. Yes it is not supposed to be this way. For sure you can stand on principle. demand the shipper do what they obviously will not do. Demand Eric do what he obviously cannot force the carrier to do. You can in other words fish or cut bait. Cry over spilt milk. Throw the baby out with the bath water. Or whatever it is they say in Italy to describe one who cuts off his nose to spite his own face.

Sorry, but I look around at the way things are in the world these days and see a guy stomping his feet impotently and just don't have a lot of sympathy. Empathy for what happened sure. But sympathy for your way of handling it no. 

If I was calling anyone it would be the carrier. But honestly I would not be calling even them. I would be in my car or borrowing a truck and getting the job done myself. Would not be the first time. Good ol' American can-do. Capiche?

Hi MC, thanks for your wise advice. I figured out what I need to do... I'm going to rent a truck for 400 euro, drive 450 km to Milan and back to my house spending another 400 euro in diesel and highway tolls and then I'm going to kindly ask you to give me some sympathy lessons. Then I will write to Tekton to thank them for enlightening me on how in the USA companies give us the opportunity to show how much we are prone to their brands.

I paid to have the Moabs at my home, tekton never told me the moabs will stuck at 450km from my home, tekton has to help me hout. I asked tekton a 350 $ refund in order to pay the courier to my home. I think it would be an elegant way to quit this "misunderstanding" as Tekton says (yes... They answered me by mail 60 minutes after my previous post and giving me more or less the same whise advises MC give me). 

@daros71

It is beyond comprehension that you paid for a pair of speakers and they are not delivering them to your house.  This is of course unless you were previously informed of this delivery fact and did not understand.

Assuming you were not notified of this delivery method, what is certainly the case is that the speaker manufacturer did not properly calculate what the shipping cost would be in his quote of the sale price to you. So rather than begrudgingly but honorably absorbing the additional cost, you are over a barrel, so he is sticking you with it.

He likely justifies this because he sells a large speaker at a lower than average price, so your paying the extra just brings your total price closer to what other speakers of its size/quality would cost.

Discount the other poster, that person and the lemmings he has carefully cultivated as his followers do not reflect the spirit of this website or its long term members.