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Warning: Sony SACD & pilot error

I turn off the display on my Sony 9000ES, so I had not realized that the failure to play SACD was my error. I tried to play the SACD layer of "Let It Bleed" with no success, so I turned off SACD, played the redbook layer then forgot to reset the Sony. Without feedback, I was unaware that the 9000 had displayed a disc dirty error code. With SACD off, the 9000 would recognize the SACD layer of other discs, then revert to red book. Once I turned the display on and realized the error, the 9000 has played every SACD I've tried, but not LIB -- not sure how you can clean an SACD layer.

db
donbellphd
donbellphd OP
205 posts
 
Rich & Dweller,

Thanks Rich. I'll try your suggestion. I forgot about Audio Asylum, and that may be where I read so many of complaints about 9000s failing to play the SACD layer that I decided to post my experince.

Thanks Dweller for the info about software versions. My 9000 will only play the redbook layer of multi-channel SACDs. Sony used to have a repair center in the San Fernando Valley near LA. How did you find a list of the centers?

Thanks,
db
donbellphd OP
205 posts
 
Rich,

I tried putting in the disc, letting it initialize, then turning off the power with the remote with no effect. Then I tried the same procedure except turning the power off at player and waiting a few minutes. That seemed to do the trick, and it began playing the SACD layer of LIB only to freeze midway in the first track. By freeze, I mean not even respond to signals from the remote. I filled out the application to send the unit to Sony Repair in Texas, and that may be my next step -- or send it to Dan Wright at ModWright for the best mod that does not use a tube stage.

db
dweller's avatar
dweller
3,779 posts
 
db

Customer service numbers per Sony web site:

1-800-222-7669 or 1-888-772-7669
Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST
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