Bryston ???

@jiffg If you contacted Bryston USA then that could be the cause of the delayed response. I believe that is a single person. If you contacted Bryston in Canada then I am surprised it took more than a day to get a response.

The now CEO of Bryston personally delivered my very first amp back in the day on his way home to the old location. Every time I contacted them then were great. Including when I asked James Tanner advice about  Thiel CS3.7 speakers. He had the best online review.

@czarivey   Please leave your politics at home. Oh, sorry, I didn't realize it was irony.

@jffyg 
James will be grateful if you let him know which email or link you used that failed.  Mike can absolutely help you with any issue you may encounter. 

Hi all,
Well today I called the dealer, he gave me the email contact for the sales director which was all he had other than the numbers and email address I already contacted which were Bryston Canada. I also tried the 800 number again and just went to voice-mail. I will see if this other fellow gets back with me by tomorrow. If not I will try James. I am sure there is a logical explination for all this. Thanks for all the support!

Try this?

jamestanner@bryston.com