2. tech-talk
  3. 148912-1425

Trouble joining "Insider"?

I finally decided to join "Insider" on this site (thanks to the 50% off program). I'm looking forward to using the Audio Bluebook. In any case, I keep getting the message (in red) that my zip code validation failed. I updated my profile and credit card info last week, but still no membership. I'm starting this thread to see if others have had this problem, or if I'm doing something wrong please point it out. The directions on the email I received said, "Choose Pay Annually, add the code A50, press Join." Certainly sounds easy.
Ag insider logo xs@2xtonykay
rmbottojr
2 posts
 
Unfortunately the insider still doesn’t work.  I’ve paid almost a full month without access to the Insider forum.  I’ve waited three weeks for customer service while all they told me was they’re working on it.  Until they stopped responding and closed my ticket.  I have requested a refund, but I don’t expect a response.  
I wish I never joined because it has completely ruined Audiogon in my eyes.
nonoise's avatar
nonoise
10,836 posts
 
You're all on double secret probation.
Ag insider logo xs@2x
tonykay OP
1,301 posts
 
rmbotto,

Just FYI-a year after I joined, I received a pop-up telling me I was being charged for another year automatically. I contacted Tammy and she cancelled the charge, but gave me the second year free. I don’t think they want to lose any of the "Insiders". In retrospect, the only benefit I feel that I received was the Bluebook. Frankly, for the $50 I spent, I did get my money’s worth.
More to discover