Who are the Stand Up Guy's and Gals in this Audio Industry?


Been some banter the past couple of days about bad experiences with a couple of the "Boutique Amplifier and  Speaker Builders"

So I am posing the question of these " Boutique Builders" , who of them have been stand up guys and gals taking care of business for you.

Some may find this information helpful in the processes of making a purchasing decision.

I will say that Upscale Audio has been standup in  the past with an Issue I had with a Pathos Amp and got me fixed up fast.
128x128jerryg123
Clayton Shaw at Spatial Audio is a great guy to work with. It's his company and he stays engaged with his customers. You can call or email him.
Great list.  Nobody mentioned Don Sachs, who I have done business with over 12 years and have his latest amp and preamp.  Wonderful fella.  Clayton Shaw too, for sure, nobody nicer in the business.  I love his speakers!
To a some great engineers & designers who execute there products so well and get it right.  
1) George Merrill, who I refer to as Mr. Analog.  Is always helpful with his wisdom. From his GEM Dandy products to his amazing turntables + white papers.
2) Ron Sutherland, another analog devote with fine phono stages & his superb N1 Preamplifier.
3) Russell Sherwood, amplifier designer/builder.  

Brandon at Anthem
Had a serious issue with an i225 amp.
They stepped me up to an STR at very minimal cost!
Been happy ever since 😊
Great customer service!!!
Richard Vandersteen - He gave me phone time to discuss speakers (his 4As) that I'd bought on the used market, and that he no longer sold in that form. I mean, serious phone time. This was the late '80s. I couldn't believe how well he treated me. He actually took the time to educate me about psychoacoustics & the benefits of 1st order crossovers!

MHDT Audio - Jiun-Hsien, who patiently answered every question. I ended up buying (and loving) MHDT Labs' Orchid DAC. No regrets there.

Lake People/Violectric - Fried Reim. He's the boss & chief design engineer. Fried makes terrific products (I own 2 of their amps) and has treated me very well in person and on the headphone boards. I'll buy their products again for sure based on solid engineering & terrific sound

Power Holdings (LP/Violectric's US distributor) - Arthur (sorry, no last name) has treated me very well in person and via email. A class act.