I had a pair of Harbeth speakers shipped via FedEx to Canada. They left perfect including the original factory boxes and arrived looking like one had been dropped on a corner, irreparably damaged. FedEx initially denied the claim, but a quick look at Bbb.org showed hundreds of complaints. So I filed a complaint and finally got a reimbursement. It was a four month nightmare. I don't yet have a sure fire 3rd party insurance, but am in the market. Also using UPS.
No Insurance with FEDEX as of 11/01
Just a heads up if it’s not known already, as of November 1st 2021 FedEx does not offer insurance on shipments. I was sending out a piece of gear today and was told that I would have to obtain 3rd party insurance if I wanted my shipment covered for lost/damage.
Does anyone have recommendations on who to insure gear with??
Does anyone have recommendations on who to insure gear with??
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- 53 posts total
- 53 posts total