Those who don’t use tubes assume a tube DAC, or tubes in general, are always syrupy and full of distortion. Topology and tube selection matter; it’s very possible for a Dac using tubes to sound detailed and neutral. I’ve heard some SS Dacs that have a warm presentation, not reproducing music realistically.
What should be compared is sound signature of a Delta Sigma Dac vs a multibit or ladder Dac. Not tubes vs SS.
You can make a SS DAC that has distortion making it sound warm or whatever you want. While not impossible, it is impractical to make a tube output DAC with distortion levels anywhere near the best SS DACs. Most tube DACs are inherently going to a "sound", so this is not necessarily in their best interest from a marketing standpoint. If you make a tube DAC you want to sound different.