What's up with Innuos?


Any one else having bugs with Innuos Sense 2.0.8? Been trying to submit bugs through the app to Innuos Support and keep getting an error message, and cannot email support because my email generates a failure notice.

 

Wondering if anyone else is having the same problems (can’t submit bug reports through Innuos Sense)?

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Well fortunately the bug reporting issue has resolved, but still having the "updating library" spinning wheel after uploading USB files. Have to reset my unit in order to clear it.

At least Innuos knows about it now 😉

Side note pulled the trigger on a Phoenix... Excited to test it out and put a bow on my system for the holidays and thereafter.

I have had issues using the the Sense app. My system can't seem to locate it on some days. However, I discovered that you can nearly always access it via the browser interface. Looks exactly the same. No issues regarding usability thus far.

 

Hmmm, none of those issues here (thankfully). Innuos seemed to iron out some of the PITA functional issues early on and server connectivity has been much better since 2.0.6. I'd sent them feedback on at least one occasion and they responded directly in a couple of days and subsequently made the fix so I am generally happy with their responsiveness. I only updated to 2.0.8  ten or so days ago but haven't seen many changes from 2.0.7. Right now I am very satisfied with the SQ and functionality is more than acceptable....from here every incremental improvement they make is icing on the cake IMO and keeps adding to their value proposition but my perspective is narrow. The only other integrated streaming app I am familiar with is Bluesound and that was a few years back but I believe Sense has surpassed that even now. In terms of comparing to Roon, well, Sense is clearly not there and I am not sure they will ever be, but it is almost like comparing apples to oranges from the point of view that Roon's first product released more than 10 years ago and Sense was released less than 10 months ago. Sense is free and Roon is a sperate subscription based product that can require extra HW. I'm elated that Innuos has prioritized Sense as part of their product and appear to be pushing both SQ and the UX experience forward. I feel like they've made a lot of progress in a short time and hope the train keeps rolling.