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TMR Audio; Never Again

First off thanks for the community for trying to help me with the Aurender A10 over the weekend, though I never did get it to play music. Turns out it wasn't my incompetence THIS time, it's defective. I just spoke to Ari from Aurender who DID call me back, TMR never did, still waiting. TMR was uncooperative ignoring me totally. Never again!

joeyfed55
marqmike
856 posts
 

I have had great interactions and purchased from TMR. I think they are an asset to our community

lordmelton's avatar
lordmelton
1,070 posts
 

@joeyfed55 With all due respect you could have enlisted Aurender's online diagnostic service where an engineer will log into your unit online and fix it, if possible.

Reading the manual also helps. You would have known about this if you had read the manual. Manuals are avilable online if you didn't get one.

This is like giving bad feedback on eBay before the seller can respond.

 

ianrmack
227 posts
 

I have never purchased from TMR but I sure would after reading their response.

OP, be kind, mate! Relax and save your arrows for the enemy!!

this is a hobby.

jerryg123's avatar
jerryg123
3,429 posts
 

I will say all my experiences with TMR have been very positive even if I did not buy a particular item from them.

I did buy SF speakers from them and they were perfect.

tom6897's avatar
tom6897
1,484 posts
 

@joeyfed55 looks like a case of Pre-mature escalation!  Maybe try a Valium next time, you seem a little high strung. Tis the season! 🎅

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