Returning damaged item to seller....


I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!

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Did Paypal refund your shipping too?  If so, you should pay for shipping back to seller.  If not, the seller should pay as you would have to pay for shipping twice.

 

 

ebm , rdk777, secretguy 

I just offered to pay 1/2 the return shipping. This way we are both out for shipping and the seller gets his damaged item back.

I am guessing no insurance but do not know.

If it is insured it is on you, the recipient, to start a claim. Shipping a 9lb item isn’t that expensive. What happened to it? Is it DOA? Was it shipped in the original packaging?

Shipping claim is not on the recipient to start!

The shippers property and he has the contract with delivery service so he must start claim.

No matter who paid the cost of shipping and insurance.