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Roon software bug with Innuous Zenith 3?

I'm still using Roon with my Zenith 3.  Since the latest update (Roon 1.8 build 880) I'm having a strange problem.  Every few days, Roon will show about 1/3 fewer albums than I actually have. Also, when this happens and I try to save a new album from Tidal or Qobuz, there's no artwork displayed  and when I go to my albums>Sort by date added, the new album is not there.  If I turn off and back on the power to the Zenith, all problems go away and the newly saved album appears as does the artwork .  A few days later the same problems come back.  Roon tech support is unresponsive.  I know.... I could download the new Innuous software to substitute for Roon.  But I'd still like to have Roon working correctly.  Is anyone else experiencing these problems? Any ideas/suggestions would really be appreciated.

wolverine1
thyname's avatar
thyname
3,107 posts
 

Roon has all kinds of issues with the new 880. A lot. Database issues and “new rules” is affecting many, and those are crucial. I would not sweat it. Let it work out by itself. I feel for you. It’s frustrating.

I am a big Roon fan, but I have a hard time understanding them often times. If it ain’t broken why fix it?

 

Oh, and if you use “after market” Roon Cores like Innuos, forget about it, they will not help you.

wolverine1 OP
39 posts
 

Thanks Thymame.  I feel better already and your advice makes sense.  I would like to make sure Roon is aware of these problems but can't even find a way to notify them.

raysmtb1's avatar
Ag insider logo xs@2x
raysmtb1
800 posts
 

You’re not alone, I’ve had all kinds of headaches with my Roon since those updates. I hope they get them fixed soon or it’s going out the window

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