Regarding the shipper - technically I used my FedEx online account linked to my credit card to pay for and generate the ground shipping labels. I emailed those printable labels to the individual shipper in NY. This is how I was able to file the claim and be in the driver's seat to deal with the damage claim issues firsthand.
FedEx pickup up the double boxes at a residence and did not open or otherwise inspect the inside packing.
FedEx pickup up the double boxes at a residence and did not open or otherwise inspect the inside packing.