@milpai
For some reason you are discussing posts appearing on another thread. I don't know why you are doing it here rather than there: "But when there was a communication issue on the manufacturer side that some one reported, you guys pounced on such posters, acted as mediators and tried to resolve the issue. To me that raised a red flag. The product must be good - but the manufacturer is responsible for communication and getting issues resolved."
I went over the section I think you are referring to and have only to tell you that there was no "communication on the manufacturer side." The manufacturer is essentially a one man shop that does no marketing at all and sells all he can make. His only outside communications seem to be in support of his customers' technical needs. A problem did arise with the merchant Shenzhen, but please don't confuse them with the manufacturer. If you'd like to discuss this further I'd suggest a PM.
Just for the record, most of my system: amp, preamp, TT, phono pre, etc., is manufactured here. I tend to buy where the value is.
Finally you write, "Great details and separation means thrilling to one person, while sounding sterile and lifeless to another." A really fine DAC, like live acoustic sound, is not subject to this sort of trade-off.