SME 30/2 Controller

I have already taken the sub-chassis apart to see where the fluid came from. I think I can get enough gap with a syringe and a rubber hose end to add to my dash pot. 
Regarding height and isolation no clue! I’ll just set it to the spacer level. 
 The mystery for me is the effect a new controller would have presented.SME will not sell controllers so it’s a mute point. Personally not allowing end users updates or upgrades is insane.  
 It’s SME’s decision but giving up revenue stream seems to be a poor decision.  Not only does it cost them on bottom line but, I think end users will begin to jump ship. 

Confused less suspension Vs increased isolation on increased gap? Which is it?

Fluid damper of the tonearms is of course different from the turntable suspension dashpots.

Reading the 30/2 manual makes it obvious that the turntable’s dashpot damping increases rigidity. Less damping by their “up to 2mm” recommendation will make the upper subchassis less rigid, providing for an increase in isolation for severe situations.

More critical thinking reveals that damping does not equate to isolation here.

It certainly used to be possible to buy the new controller: I bought one shortly after it came out. You were supposed to return the old one in part-exchange (I managed not to, so I have both). 

What you report suggests to me that maybe SME is about to replace the current controller with a new model - this might happen simply because they can no longer source some of the components used in the current one - and do not wish to have customers upgrading to it only to find shortly after that it has been superceded. 

Apart from this, I imagine SME must be willing to sell customers replacement controllers. What happens if a tank runs over yours (or it is stolen)? Are you supposed to buy a whole new turntable? 

I am not business savvy in any way, and couldn’t tell a revenue stream from a slap in the face, but I too find it odd that SME will, apparently, not sell items that customers patently want to buy.

Quite why the V arm (all arms??) were withdrawn from standalone sale is beyond my understanding. What do Michell, Avid, etc do now, go to Rega for arms? It appears that to buy a V arm now you have to purchase how high up the TT ladder? 6, 10, 12, 15, 20, 30?? A product well-loved, or at least respected, by most in this arena, and marketed as ’the best pick-up arm in the world’ is now essentially not for sale. Glad I have mine, and it’s not going anywhere near any tanks.