International Transit Times


Does anyone have recent experience getting something shipped from Singapore to the USA? 
 

I had my Koetsu Blue Lace rebuilt through Koetsu SE Asia recently. It was shipped back to me in Washington State from Singapore and it has now been 33 days with no delivery.

It was shipped unfortunately via Registered Mail and has not shown up in USPS tracking yet. Singpost shows it has been “Dispatched to overseas” but that’s all.

Has anyone else experienced this length of time getting a package from Singapore to the USA?

paolowolo

It's probably on a ship somewhere in the Pacific.  Don't give up hope. My bet is you will eventually receive it, but "when" is the question.  Obviously, anything going from Singapore to NH, or anywhere else in the US, is going by air.  Obviously, your Koetsu isn't.  I wondered why you chose to do the rebuild with "Koetsu SE".  Koetsu, the parent company, is in Tokyo.  I imagine Koetsu SE is a distributor, only. In my experience, the parent company in Tokyo are very fastidious about service and ship by air. (I purchased an Urushi in Tokyo, from a bona fide Koetsu dealer who gave me a certificate in Japanese.  When I got back home to Bethesda, MD, I found that the cantilever was misaligned.  I sent it back to Tokyo, and they replaced the defective sample with a perfect one, no questions asked. The whole transaction took no more than a month.)

And let's not blame the USPS.  So far, the USPS has had nothing to do with shipping this cartridge and won't until it finally arrives at the OP's local post office, whence it would go out for delivery. USPS is too often unfairly the whipping boy.

I could not find contact information for Koetsu directly anywhere. Do you have that information lew?

 

thanks

Not at my fingertips. Plus, I think my return went through the dealer, in the Akihabara electronics mecca in Tokyo. They dealt with Koetsu on my behalf. If you really need their contact I’ll make an effort.

No need to search for it. I have worked with Mel Ang at Koetsu SE several times and it has worked out fine. I just don’t know why he used such a slow method for shipping. 

My experience with registered mail from oveseas is that it is slow. I agree with @lewm-- it's on a boat somewhere. And who knows was the post Covid/supply chain/etc. impact is even at this point. There was a period where regular postal business was non-existent between certain places for a while. 

I got a fancy vacuum tube from India not so long ago- a week using the Fedex account of the vendor; ditto, DHL Express, for records from Japan. On the other hand, someone mistakenly sent me a record using Deutsche Post and it took a couple months. Hang in there.

Bill