Aurender conductor: unable to delete favorites?

Under Help… Send a Remote Service Request… or something like that?

And you have a network connection?

@ghdprentice 

yes, sir I see it but it’s non responsive. My connection is solid. I rebooted the iPad as well. Something must be up with the Conductor app. 

@pdreher 

Any luck on your end?

Sorry I am on vacation so I can’t get into my config. But somewhere in the menus is a button that says something about restarting Conductor… or refresh… or maybe shut down? you click on that, then shut down the app (make it a small window with other running apps and then flick it up)… it takes it out of memory.

This is from ancient memory.. and I am ancient. Otherwise, I am sure you can send a support request via their web site.

They are amazingly responsive, at least from inside Conductor.

As noted above, I suggest you DELETE the Aurender conductor App from your iPad. Next, go to the App Store and search for Aurender Conductor App and reinstall it from scratch. I had similar issues before and this reinstall solved the issues.

This reinstall will ensure you have the most current software version and will reestablish the connection between the Conductor App and the Aurender model.

Please keep us posted.