@schw06 You nailed it, your testimony is appreciated.
But I must add a caveat. As a small business owner myself (not the audio industry) My employees and I abide by the rule that to insult or belittle the competition or their products shows fear, intimidation, and/or resentment. I have heard more times over the last 20+ years from customers who visited another shop in town and were put off by the staff insulting my shop or my brands. So from where I sit, Mike is extremely unprofessional, and a few of the commenters on this thread confirm that. Maybe I just expect more ethics in a small business?