I suspect that the polarity and pin set-up between the two is NOT the issue. Do a search on invert in the preamp/amp section and you will see from some pretty knowledgeable people (amp designers, etc. . .) that such an issue is not going to cause this problem.
I think you can immediately narrow down the problem to one of three causes:
1: the least likely cause is that you balanced cables are defective. Use, borrow or buy (even a cheap one at a local musical instrument store) and try the new one and see if the noise goes away.
2: there is an issue with the power amps' balanced input handling of that signal internally in the amp (this can easily be tested by an RCA to XLR plug, running the RCA from your Capitole to the balanced in of your amp to see if you are still getting the white noise).
3: there is an issue with the balanced outputs of the Capitole (you can determine this by buying or borrowing an adapter so you run the XLR balanced cable out from the Capitole into the single ended inputs on the amp and to see if you still have the white noise). I suspect this is going to be your problem. Why? Because the Capitole CD players are known for failing or breaking down. They are musically great sounding, but they are made in France!
I think you can immediately narrow down the problem to one of three causes:
1: the least likely cause is that you balanced cables are defective. Use, borrow or buy (even a cheap one at a local musical instrument store) and try the new one and see if the noise goes away.
2: there is an issue with the power amps' balanced input handling of that signal internally in the amp (this can easily be tested by an RCA to XLR plug, running the RCA from your Capitole to the balanced in of your amp to see if you are still getting the white noise).
3: there is an issue with the balanced outputs of the Capitole (you can determine this by buying or borrowing an adapter so you run the XLR balanced cable out from the Capitole into the single ended inputs on the amp and to see if you still have the white noise). I suspect this is going to be your problem. Why? Because the Capitole CD players are known for failing or breaking down. They are musically great sounding, but they are made in France!