Dual Discs are slightly thicker than other discs. As a result, some players are unable to read them; the laser just doesn't line up correctly because of the extra couple millimeters.
If I were you, I'd contact the manufacturer and see if they've had success or failure playing Dual Discs in their machine.
If I were you, I'd contact the manufacturer and see if they've had success or failure playing Dual Discs in their machine.