@noske,
I loved that. It was so Leonard Nimoy!
Spock himself couldn't have refuted it more clearly.
That's been my experience too.
Hi-Fi must be a very tough game to get into. Sometimes at shows you see folks who've poured everything into their design and it simply does not sound that good for the money being asked.
They're probably nice people, and they've probably worked very hard getting to this point, and you don't want to trample over anyone's dreams, but it's hard to offer any advice when so many other products offer similar or better performance at a much lower price.
I don't think this is a business for anyone with a thin skin. It must be more than a little disturbing when you think you've developed a world class product yet no one wants to sit down and listen for long.