Hey - What Happened to the Beware of Viking Acoustics Thread


Just wondering what happened to the thread detailing Viking Acoustics' recent poor customer service tactics.  Poof and its gone.

128x128rdk777

One should be educated about forums that mostly promote the manufacturers on those forums. Audiocircle is one that comes to mind. Sharing good and bad experiences on a forum can be a constructive tool but only if done in a reasonable, logical and rational manner. In those cases, we can benefit and decide what the problem really is. On Audiocircle the moderators are often the owners of the small boutique audio companies. The want fanboys who talk great things about their gear because it helps sell that gear, but they shut down real negative experiences. I like audiogon and put up with the arrogant posters, because some really good information comes through from the other guys/gals..

I assume Viking got audiogon to remove it. You can see Viking’s response over at WBF. 

 

And what a lame response it was, equivalent  to an admission of guilt. 
 

If I was a good vendor on Audiogon I would be unhappy because members (like me) don’t know who are the good ones and who are the bad ones because the bad vendors seem to be protected by Audiogon. So now I will not spend my money with any of them. The entire point of a community is to share information to make the community a better place, basically working off referrals and reviews in an online environment, just as if we would ask our friend or neighbor. There is a tread on reddit saying the same thing so the word is getting out in locations that Audiogon can not control. Audiogon, if you are listening, your approach is short sighted. If you don’t occasionally clean house, Audiogon’s reputation will become ’where the scammers are’ and that harms Audiogon and the good vendors.  Viking should be able to respond and both post pictures so the members and other vendors can decide.