2. digital
  3. 177944-1545

Oppo service

Had my oppo 105d in for service...was experiencing some clicking on certain cd’s.After running in speakers,ic’s,speaker cable’s it was time...Sent it in and got back yesterday...They installed new disk loader optic unit,cleaned for there flat fee of $119.00 and shipped back.No hassles,no bs.Not many co.do such a service these day’s.

(pro) Nice clean work,Great communication.Highly recommended if youre at all interested in doing.

(con) Was shipped by fedex...delay,delay,delay.grrr.

digsmithd
digsmithd OP
913 posts
 

Service@oppodigital.com

soix
8,747 posts
 

After using the email from @digsmithd I got a very helpful and courteous response from Oppo in one day — on a Saturday!!! — regarding my ancient DV-970HD I’m still using as a transport in my HeadFi rig   These guys are awesome and should give lessons to other manufacturers on how to do customer service  

 

digsmithd OP
913 posts
 

Agreed big time...awesome soix

jafant
18,844 posts
 

As above, Yes, Oppo is still offering repair and service.

 

Happy Listening!

mahler123
3,060 posts
 

OP, thank you so much for sharing.  I have a 105 and a 203 in different systems and they work fine, but there is always that concern

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