Square D QO Panel Recall


Some people have heard there is a Square D QO panel recall.  These are good panels.   I specify and provide them for clients all the time.

I have gone to the Schneider Electric (Square D) website and found the recall is based upon "The wire binding screw within the lug body could potentially not be torqued properly to the Plug-on-Neutral bar." 

I don't believe I can drop a picture here.  Go to my website and I will post an image there. Kingrexelectric.com.  There are 2.  One on each side of the panel.

Use a T20 Torx wrench and check the screw is tight.  In the next day or so I will get the actual torque. 

I assume most people won’t have a calibrated torque wrench.  Try and turn the screw with a hand driver such as in the image.  If it feels tight and won’t move it is fine.  If it starts to screw in, continue until it lands tight, and then use firm force to set it in place.  I use 2 hands and nudge it tight.

This is a very safe panel.  It is one of the best affordable panels for audiophile to use.  Especially when the ground and neutral is changed to copper.  Feel free to contact me if you have any questions. 

Rex

Kingrex Electric

kingrex

@kingrex

You said:

The NEC does not allow for reconditioning of a loadcenter, so you would need to pull the interior out of the panel can and replace it with new.

Jmho, 2020 NEC 408.8 (A) does not apply. This does not fall under the definition of Reconditioned.

Art 100, Reconditioned.

Reconditioned. Electromechanical systems, equipment, apparatus, or components that are restored to operating conditions. This process differs from normal servicing of equipment that remains within a facility, or replacement of listed equipment on a one-to-one basis.

 

Informational note: The term reconditioned is frequently referred to as rebuilt, refurbished, or, remanufactured.

 

The AHJ has the final say though.

 

My guess all that will need to be done, in most cases, is check the wire binding screw(s). First verify the screw screws freely in the lug’s threads then tighten and torque to specs. An Electrician will first look at the lug and the connection to the neutral bus rail before doing anything.

This work should not be performed by a non professional. It should only be performed by a Licensed Electrician. Failure to do so will more than likely release Square D, (Schneider Electric inc.), from any legal liability in the event of an electrical fire in the electrical panel.

Jim

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A sub panel is easy to check.  You can turn off the feeder breaker and completely deenergize the panel.   If you don't have plug on neutral AFCI or GRCI breakers then you have nothing to worry about.  Its only if you have current on the plug on neutral.  You can check the date code against the published numbers on Schneider Electric site.  

Jea, if you are mearly tightening a screw then no it would not apply.  Tighten the screw and your done.  

If arcing had occures and the lug and or neutral bar were burned and required replacement, this would constitute reconditioning.  I highly doubt you could purchase the lug and bar as individual items from Schneider.  They would tell your distributor to hand you a new panel off the shelf from their stock.  The logistics and paperwork to provide parts as well as concern over how far had the arc propogated is a liability.  Easier to just give you an interior.  Especially since the number of units affected might be counted on your hands.  

I will know more soon.  My source is reliable.  I have asked what is the procedure if an arc has occured.  

My gut says, if the scew was set properly at the factory, there is nothing to do.  If it were not, they are going to hand you a replacement panel.  Schneider is a multi billion $ company.  They don't want the paperwork..  

Many states and municipalities allow a home owner to pull a permit and perform electrical installations on their own.  It is reasonable to assume many will check the screw on their own.  

The information I am trying to provide will help a homeowner and contractor.   A senior engineer at SqD is having to ask around the company to know what the policies and procedures are.  Nothing is published.  At this point my guess is they have non.