Sorry for being off topic, but I had a planer driver failure in my Audeeze headphones. I purchased them as a demo from Parts Express in Canada. So even as a demo they carried the full warranty as I had purchased them from an authorized dealer. I contacted Audeeze which happens to be in California where I live. They replaced BOTH drivers with updated new drivers and replaced my leather free earmuffs. All I needed was 1 new driver. They went above and beyond and now have a customer for life. I’m sorry for your headache and I hope you get a satisfactory resolution. We’re all on this journey together and we can support each other and strive for a good outcome. I hope this public outcry comes to their attention and they do what’s right. Regards , Mike B.
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- 30 posts total
- 30 posts total