It’s a quieter system period over and unbalanced system. His system just can’t resolve it. Tube sound is a preference not a performance spec. And a CTO to of a big company.
While balanced and differential circuits are usually superior, it is not universally so. I’ve seen measurements of at least half a dozen products for which the single-ended connections resulted in the same or better performance than the balanced option. Case in point is the Cary SLP-05 preamp (which is fully differential even).
What matters most is compatibility between the separate components in order to minimize ground loops. Well designed gear does not induce ground loops regardless of circuit and connection type. It also helps to avoid using “boutique” or audiophile brand cables, since many of them have completely ineffective shielding and poor quality terminations.