I rarely get involved in any chat rooms as I don't have the time but I would like to point out that the pair of Signature 80's that they got at the AZ speaker fest was our original and only design pair. When we got them back one of the woofers was not hooked up. Must have come loose as they were shipped 5 times before they got to AZ. It is a shame as they are wonderful speakers.
As to the website comments, I agree that it is poor but I work 70 hours a week, 7 days a week and have to talk to all customers as well as pay the bills and post products on the site. It just keeps growing over the last 23 years. It is not going to change until next year when we do a new site with click to buy.
I do not monitor these posts so anyone who has issues or questions can call me at my original 770-667-5633 Georgia number. It has not changed for the 23 years that I have run the business. I now live in Hawaii but we use the original number and still ship from our Georgia warehouse.
Walter
770-667-5633